General Terms and Conditions of Online Shop

  1. General conditions

1.1 The seller in the online store is Bronislava Froncová – Bimbi baby carrier (hereinafter referred to as the seller), Slaská 2, 96622 Lutila, which is registered in the Trade Register of the District Office in Žiar nad Hronom OU-ZH-OZP-2016/003760 -2, no. Trade Register 680-19801.

1.2 The Buyer is any natural or legal person who, by whatever means, contacts the Seller with the intention of purchasing the goods offered by the Seller.

1.3 These Terms and Conditions are valid until new Terms and Conditions are issued.

2. Ordering conditions

2.1 The buyer can purchase goods using the shopping cart at

2.2 By placing an order, the buyer undertakes to pay the full amount of the goods, including postage.

2.3 The seller confirms the received order by e-mail or telephone within 24 hours. Confirmed orders are binding.

2.4 In case the required goods are not in stock, the buyer will be informed of the delivery time.

2.5 The order can be canceled by the buyer within 24 hours of ordering the goods, without giving any reason. The buyer can cancel the order by phone or by sending an email directly to the seller. Upon receipt of the cancellation of the order by the seller, the order is considered canceled. If the buyer managed to pay the amount for the goods, the goods will be refunded to the bank account within 14 days.

2.6 The order can be canceled by the seller if he is unable to secure the ordered goods, or the buyer has provided incorrect data and the seller cannot contact him.

3. Payment

3.1 The Buyer pays the amount for the goods always together with the postage, unless stated otherwise.

3.2 The buyer pays for the goods by transfer to the seller’s account number in €.

3.3 The seller sends the ordered goods only after receiving the payment to his account.

3.4 The seller sends the tax receipt to the buyer’s email.

3.5 The tax document serves as a guarantee certificate. The two-year warranty period begins on the day of its issue.

4. Delivery of goods

4.1 The transport of goods to the buyer is carried out by courier service.

4.2 The Buyer fills in the delivery address when ordering the goods.

4.3 Goods that are in stock usually shipped within 24 hours after receiving payment from the buyer. He can expect him on the second working day.

4.4 The buyer is obliged to properly check the parcel received from the carrier. If the carrier delivers the damaged package to the buyer, the buyer must claim the damage from the carrier.

4.5 The seller is not responsible for the parcel damaged by the carrier.

5. Goods claim

5.1 The Buyer has the right to return the UNUSED goods within 14 days of its receipt. 

5.2 The goods to be returned MUST BE: UNUSED, undamaged, packed in the original packaging and complete with the accompanying proof of purchase. 

5.3 The 14 day return period is not a free trial of the product. You can only return unused and unreturned goods. For testing before buying here we have the option of RENT. 

5.4 The buyer must contact the seller in advance by sending an informative email or by phone. 

5.5 The Buyer is obliged to send the goods to the address of the Seller together with the proof of purchase and IBAN to which he wishes to return the money for the goods. 

5.6 The buyer sends the goods back to the seller at his own expense. Insured transport is recommended.

5.7 The Seller shall not be entitled to take over the damaged goods and shall not accept the returned goods on delivery.

6. Exchange of goods

6.1 The exchange of goods is possible after a transfer agreement between the predictor and the buyer.

6.2 Goods must be unused, complete, undamaged, packed in the original packaging and must contain proof of purchase.

7. Claim

7.1 The complaint relates to manufacturing defects.

7.2 The claim does not apply to damages caused by excessive or incorrect use.

7.3 The absence of studying the enclosed manual does not justify the customer.

8. Privacy

8.1 The buyer, based on the conclusion of the purchase agreement, gives consent to the processing of his personal data.

8.2. 428/2002 Coll. o Only authorized persons have access to personal data. They are not provided to third parties unless the customer of the e-shop has given his consent.

8.3 The Seller declares that the Buyer’s personal data will only be used to execute the order. The buyer’s telephone number and address will be provided to the courier.

8.4 This eshop is secured by SSL certificate. This certificate provides encrypted communication between the customer and this eshop.

8.5 Identification data processed by: Personal data administrator is Bronislava Froncová – Bimbi baby carrier, registered office in Slaská 2, 96622 Lutila, IČO: 50241117, Registered in the Commercial Register of the District Office in Žiar nad Hronom, Trade Register Number: 680-19801, Contact data operator: Contact: 00421 950 881 943


9.1 Bronislava Froncová – Bimbi baby carrier processes the following personal data of the customer for the purposes of registration, e-shop purchase and the exercise of rights and obligations arising from you and Bimbi baby carrier: name, surname, telephone number, e-mail address, customer address, delivery address , The customer’s IP address.

The legal reason for the processing of personal data is the consent given to the controller in the sense of:

– performance of the contract of Article 6 (1); 1, par. (b) GDPR and the fulfillment of the administrator’s rights and obligations under Article 6 (1); 1, par. (c) GDPR;

– Article 6 (1) (a), (a) Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter referred to as “GDPR”) for direct marketing purposes, unless the goods have been ordered;

– the legitimate interest of the administrator in carrying out direct marketing under Art. 6 par. 1, par. (f) The processing of personal data in the case of the purchase of goods through an online store is necessary for the performance of the contract for the purchase of goods and for the fulfillment of the legal obligation of Bimbi baby carrier.

There is no automatic individual decision-making within the meaning of Art. 22 GDPR.

9.2 Time for storing personal data

Personal data are processed for the time necessary to exercise the rights and obligations arising from the contractual relationship (for a maximum of 3 years from the termination of the contractual relationship) or until the withdrawal of consent to the processing of personal data.


The recipients of personal data are:

– a courier or transport company that provides the goods to the customer as an additional intermediary

  • WebSupport s.r.o.

9.3 Data subject rights

You have the right to:

– access to personal data

– to correct personal data

– to limit the processing of personal data

– for the deletion of personal data

– the portability of personal data

– to object to the processing of personal data

If you believe that your privacy right has been violated, you have the right to file a complaint with the Supervisory Authority.

9.4 Security of personal data

The controller undertakes to take appropriate technical and organizational measures to safeguard personal data to prevent unauthorized access to or loss of such data. The controller declares that only authorized persons obliged to maintain confidentiality of personal data will have access to personal data. The administrator has taken technical measures to secure data storage and personal data recorded in paper form.

9.5 Final provision

By submitting an order from the online store, you confirm that you have read and accepted the terms of privacy. The Administrator reserves the right to change these terms and conditions. The current version of the terms and conditions is published on the administrator’s website.



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